Privacy Policy

Last updated: 23 May 2026

At Hanaya Store we respect your privacy. This policy explains what data we collect, how we use it, and your rights as a customer in Pakistan.

What We Collect

• Order information — name, phone number, delivery address, email
• Payment data — handled by Shopify Payments / JazzCash / EasyPaisa (we do not store card details)
• Browser data — cookies for cart functionality, analytics (Google Analytics, Meta Pixel)

How We Use Your Data

• To process & deliver your orders
• To send order confirmation, dispatch, and tracking SMS
• To improve products and shopping experience
• For marketing (only if you opt in to SMS/email marketing)

We Never Share or Sell Your Data

We do not sell, rent, or share your personal information with third parties. The only exception is courier services (TCS, Leopards, Pakistan Post) who require your address for delivery.

Cookies

We use cookies for cart functionality, analytics, and remarketing. You can disable cookies in your browser, but some site features may not work.

Data Security

All transactions are SSL-encrypted. Payment data is processed by Shopify Payments — PCI-DSS Level 1 compliant.

Your Rights

• Request a copy of all data we have about you
• Request deletion of your account & data
• Unsubscribe from marketing at any time

Contact

For privacy questions, WhatsApp our support team via the Contact page.